Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, upload documents, or contact us for support.

  • Account information (name, email, company)
  • Documents you upload for processing
  • Usage data and analytics
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and analyze your documents
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Protect against fraudulent or illegal activity

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your documents are encrypted both in transit and at rest.

4. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy. You may request deletion of your data at any time by contacting our support team.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format

6. Third-Party Services

We may use third-party services for analytics and infrastructure. These services have their own privacy policies, and we encourage you to review them. We do not sell or rent your personal information to third parties.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels or via the Contact Sales form.

Last Updated: January 2025

© 2025 Carillon. All rights reserved.